What service tier is best proposed for a customer wanting support to contain threats?

In the context of support for threat containment, Sophos MDR Essentials is designed to provide proactive monitoring and response to security incidents while enhancing the organization's ability to manage threats effectively. This tier focuses on offering security analysis and incident response capabilities, making it suitable for customers looking for specific assistance in threat management.

MDR Essentials delivers essential resources and guidance that help organizations contain threats as they arise, providing them with actionable insights and support. This approach empowers customers to respond quickly to potential security incidents, thereby strengthening their overall security posture.

When comparing with other offerings, Sophos MDR Complete goes further by providing a more comprehensive service that includes advanced threat detection and more in-depth response capabilities, which may not be necessary for all organizations. Sophos Intercept X, on the other hand, primarily focuses on prevention and protection rather than direct threat monitoring and response, while Sophos Cloud Security targets cloud-specific protections and governance. Thus, for a customer specifically seeking support to contain threats effectively, MDR Essentials offers the most tailored service.